Terms and conditions

Legal Notices

Public website terms and conditions

These terms and conditions apply to the website owned and operated by Chaptr Group Limited. This website is www.chaptr.co.nz

By using this website, you will be deemed to have accepted these terms and conditions which apply to the use of this website, so please read these terms and conditions carefully.

General Provisions

These terms and conditions are governed and construed in accordance with New Zealand law and you accept the exclusive jurisdiction on the New Zealand courts. You accept that we change these terms and conditions at any time and that any revised terms and conditions displayed on our website from time to time will apply to your use of our website, its content and any service supplied by us. Your continued use of the website indicates your acceptance of the changes.

Website Commitment

We will endeavour to keep our website and the contents up to date and accurate. However, we make no representation or warranty (whether express or implied) that the content displayed on our website is up to date or accurate. We will endeavour to allow you access to our website, however we make no representation or warranty (whether express or implied) that the website or any service supplied by us will:

  • Operate on a continuous or fault free basis, or at any particular time or location;
  • Be secure or private; or
  • Be free of viruses or other harmful features.
  • We are not responsible for:
  • Any device or other equipment which is not owned or supplied by us; or
  • Any use of our website or any service supplied by us which is inconsistent with the directions or instructions for use or which is contrary to these terms and conditions.

Your Responsibilities

While using our website, any content on our website or any service supplied by us, you must:

  • Comply with these terms and conditions and any other agreements which you may have with us;
  • Make sure all information which you supply to us is current, complete, accurate and provided for in a timely manner;
  • Comply with all applicable laws, regulations, standards and codes;
  • Not damage or disrupt our website, its content or any service supplied by us;
  • Not access, use or interfere with anybody else’s email or other communications which are not intended for you;
  • Not use our websites, their content or any service supplied by us:
    • (a) For sending spam, chain letters, pyramid schemes, hoaxes or other similar unsolicited communications of any kind;
    • (b) To abuse, defame, threaten, stalk or harass others;
    • (c) For sending objectionable language, content, or any expressions of hatred, racism or anti-religious remarks of any kind;
    • (d) For running any network scanning software, spiders, spyware software, robots, open relay software, or any such similar software;
    • (e) For introducing any viruses, worms, trojan horses, time bombs or bots or any other harmful or destructive items or in any other way interfere with our, or anyone else’s network or computer system;
    • (f) For using any software or device which may interfere with the services which are intended to be enjoyed by other users through use of mail bombs, war dialling, pinging or other disruptive technical means; and
    • (g) Using a false identity for the purpose of misleading others as to the identity of the sender or origin of any message.


Unless otherwise stated, the material published within our websites is our copyright. No part of such material may be reproduced, in whole or in part, without our prior specific written permission. In particular, you may not copy or display for redistribution or for commercial purposes any portion of any of the website without our prior specific written permission.

Intellectual Property

We either own or have the right to use the intellectual property rights with respect to the website and their content and any personal identifiers (including addresses) (collectively, our Intellectual Property). Without limitation, our Intellectual Property includes copyright, Trademarks and design rights which we own or otherwise have the right to use.

You acknowledge that you have no claim or interest in our Intellectual Property, other than in relation to those rights expressly provided to you in these terms and conditions or any other agreement which you may have with us.

You must not copy or reproduce (whether digitally, electronically, by linking, or in hard copy or by any means whatsoever) or use any of our Intellectual Property without our prior written consent, unless such copying, reproduction or use is required for the purpose of using our website, its content or any service supplied by us in the manner in which they are intended to be used.


Information within our website may change from time to time. In particular, we reserve the right to change the contents of any listing and/or withdraw any listing at any time without notice. While every effort will be made to ensure that the information contained within our website is accurate and up to date, we make no warranty, representation or undertaking (whether expressed or implied) as to the accuracy, completeness, or usefulness of any information contained in our website, nor do we assume any legal liability (whether direct or indirect) or responsibility for the accuracy, completeness, or usefulness of any information contained in our website.

We disclaim any liability in relation to any corruption or loss of data or other content which you or anyone else may experience as a result of using our website, their content or any service supplied by us, or any problems which you may encounter in viewing or navigating our website.

We disclaim any liability in relation to the acts or omissions of any third parties in relation to any default by them in relation to the provision of or access to, our website, the contents or any service supplied by us.

We are not always a contracting party to any sale transaction facilitated through our website. All transactions are conducted at the parties’ own risk and we accept no responsibility or liability for the quality or fitness of any listed property, any representations made concerning any listed property, or a party’s title to any particular property.

Disclaimer of Other Sites

Links to websites outside of our website are provided as a convenience to you. We do not necessarily endorse the content of such third party website. We make no warranty, representation or undertaking (whether expressed or implied) as to the accuracy, completeness or usefulness of the information in the links, nor do we assume any legal responsibility for the accuracy, completeness or usefulness of the information in the links.


We (including our officers, employees and agents) will not be liable, whether in contract, tort (including negligence), equity or on any other basis to you or any third party for any direct, indirect or consequential damage, loss, cost or expense (including, without limitation, damage to property, injury to persons, loss of profits, loss of data or revenue, loss of use, lost business or missed opportunities, wasted expenditure or savings which you might have had, denial of service or access to our website) arising from the use of our website, their content or any service supplied by us.

If, notwithstanding the clause above, a court of competent jurisdiction holds us (or any of our officers, employees or agents) liable in respect of any matter arising under or incidental to these terms and conditions, our total aggregate liability will be limited to the sum of $100.00.

If you are using our website, their content or any service supplied by us for purposes other than in relation to a business, we accept that you have rights under the Consumer Guarantees Act 1993. Nothing in these terms and conditions is intended to affect any rights which you may have under such legislation which we are unable by law to exclude or limit in accordance with these terms and conditions.

You will be liable for all losses if you act fraudulently at any time, either alone or together with any other person, in using our website or any service supplied by us. You are also liable for losses where any act or omission of yours has contributed to causing those losses.

Advertised Products

All prices are stated in New Zealand dollars (NZ$). We are a New Zealand business. We reserve the right to increase fees or to introduce new prices for our products and services at any time.

Trading name: Chaptr Group Limited, the name that will appear on cardholder statements [Realestate.co.nz Limited]. The name advised on the payment record [Realestate.co.nz Limited].

Our site is protected by a Secure Sockets Layer.


We may collect and hold information relating to you, that you have provided to us or that we may have obtained from another source (such as marketing organisations). You agree that we may use your information for the purposes of recommending personalised content to you on Chaptr.co.nz, market and product analysis, and for providing you with information on our other services.

We may collect and store information about your visit to any of our websites to measure the number of visitors to different parts of the site. Although we may publish aggregated information about usage patterns, we will not disclose personally identifiable information about you except as specified in this clause. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we may disclose this information to relevant law enforcement authorities.

Website Usage Information, Online Advertising & Cookies

Technologies such as: cookies, beacons, tags and scripts are used by Chaptr. These technologies may be used in analysing trends, tracking users’ movements around the website and to gather information about our user base as a whole. We use cookies to remember users’ settings, which could then be used for advertising purposes by third-party vendors including Google to serve ads on sites across the internet. Cookies are also used to serve ads based on someone’s past visits to our website. You can prevent new cookies from being installed and delete existing cookies. The procedure depends on which browser you are using. For information on how to remove cookies check your internet browser.

Like many site operators, we also collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Marketing Automation Platform tracking code and Google Analytics to collect, monitor and analyse this data.

All information collated by these web analytics tools is to help us better understand usage of our website and serve advertisements relevant to you.

For more information about these products, including information on how to opt out